Returns Policy
Dear Clients
The price here is with one way delivery. You have 14 days option - trying period
We would accept it if the return is made within 5 days from receiving the product and if the mattress is in an intact condition. Please note that we do not make full refund for returned mattresses in not good condition
For Returns:
Please Deliverer to us the product in good condition ( Clean) and we refund your money
The cost of return is your engagement if the return is organised and confirmed 5 days after receiving
For mattress return please use the special transport bag with who our mattress arrived.
With this bag and plastic layer with who our mattresses is packaging your return will be clean and with out damages
We make a refund to your money when the item arrived to our storage in the address here.
If we see that the cover of the mattress is dirty - we will take the cost for the cover -75 GBP
To be everything correct and with out damages please use our packaging materials - Incompatible or not useful for intended purpose
We cant support you to organize the return the price for this is 55 GBP for UK and 97 GBP for other countries ( this prices is for mattresses not for pillows )
When we organised with our courier your return - please use our packaging material ( transport bag with zip and plastic layer )
For Pillows return coast 10 GBP
For Topper return -coast 15 GBP
Address for return
Big Yellow Edmonton Reception
8 Advent Way
Edmonton
London N18 3AF